Frequently Asked Questions

It's easy! You can fill out our online form or call us at (317) 538-4824. We just need your vehicle's year, make, model, and general condition. You'll receive a cash offer within minutes.

None at all. Every quote is 100% free with absolutely no obligation. You can get a quote, take your time, and decide if it works for you. No pressure, no sales tactics.

Most transactions are completed in under 24 hours. Getting a quote takes about 60 seconds. Once you accept, 86% of pickups happen the same day. The actual pickup takes about 15–20 minutes.

We buy cars, trucks, SUVs, vans, minivans, and more — any make, any model, any year. Domestic, foreign, luxury, economy — if it has a VIN, we want it!

Absolutely! We buy vehicles in any condition — running or not, wrecked, flooded, fire-damaged, rusted out, missing parts, failed emissions, mechanical issues, you name it.

Yes! While having a title makes the process faster, we can work with you if you've lost yours. We'll help you explore options like obtaining a duplicate title from the Indiana BMV. Learn more about selling without a title or call us to discuss your situation.

We buy accident-damaged vehicles all the time. Whether it's minor fender damage or a total loss, we'll make you a fair cash offer based on your vehicle's current condition. See how we buy wrecked and damaged cars.

Yes — engine blown, transmission shot, overheating, won't start — we buy them all. Mechanical problems don't scare us. Learn about selling non-running cars.

Every vehicle is different! We consider year, make, model, condition, and current scrap metal prices. Most cars get $200 – $15,000+. The best way to find out is to get your free quote.

We pay cash on the spot at the time of pickup. No waiting for checks to clear, no bank transfers. Our driver hands you cash the moment we load your vehicle.

100% free towing, always. We never charge for pickup, no matter where you are in the Indianapolis metro area. The price we quote is the price you get, with zero hidden fees. Learn more about our free junk car removal service.

Yes, the registered owner (or someone with legal authority) needs to be present to sign over the title and receive payment. We'll work around your schedule to make it convenient.

Just two things: a valid government-issued photo ID and your vehicle title signed by all listed owners. If you've lost your title, call us first and we'll walk you through your options.

Yes! We operate 7 days a week, 8 AM – 8 PM, including weekends and most holidays. We'll work around your schedule.

No problem. Our offers are 100% no-obligation. You can cancel anytime before the pickup is completed. We never charge cancellation fees.

Absolutely. Cash Car Heroes is a licensed, bonded, and insured junk car buyer that has been family-owned and operated in Indianapolis since 1996. We've purchased over 30,000 vehicles and have 1,219+ Google reviews with a 4.8-star rating.

Never. The price we quote is the price you get — guaranteed. We don't play bait-and-switch games. The only time an offer might change is if the vehicle condition is significantly different from what was described.

We responsibly recycle and process every vehicle. Usable parts are salvaged, fluids are safely drained and disposed of, and metals are recycled — keeping Indianapolis cleaner and greener.